Last Updated: February 17, 2026
These Terms and Conditions govern your access to and use of the official American Airlines website, mobile applications, and related digital services (collectively, the “Services”). By accessing or using the Services, you agree to comply with these Terms, as well as all applicable fare rules, policies, and conditions of carriage issued by American Airlines.
If you do not agree with any part of these Terms, you should discontinue use of the Services immediately.
All flight reservations made through American Airlines are subject to the specific fare rules associated with the ticket purchased. Fare conditions may include restrictions related to cancellations, refunds, changes, upgrades, baggage allowances, and boarding eligibility.
A confirmed reservation constitutes acceptance of the applicable American Airlines Contract of Carriage, which outlines passenger rights, responsibilities, and operational policies.
Customers creating online accounts or enrolling in the AAdvantage® loyalty program agree to provide accurate, current, and complete information. Members are responsible for maintaining the confidentiality of their login credentials and for all activity conducted under their account.
By submitting payment information, you authorize American Airlines to charge the provided payment method for the total fare amount, including applicable taxes, surcharges, and optional services. Pricing is subject to availability and may change until a booking is confirmed and ticketed.
Flight modifications and cancellations are governed by the fare rules associated with your ticket. Refund eligibility varies by fare type and may be subject to service charges or fare differences. Customers are encouraged to review cancellation policies prior to completing a reservation.
In cases where American Airlines initiates a schedule change or flight cancellation, affected passengers may be offered rebooking options, travel credits, or refunds as permitted under applicable regulations.
Users may access the Services solely for lawful travel planning, booking, and account management purposes. The following activities are strictly prohibited:
All website content, including text, graphics, logos, service marks, trademarks, and software, is the property of American Airlines or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, or modified without prior written authorization.
To the maximum extent permitted by law, American Airlines shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of its website or services, including but not limited to loss of profits, data, or business interruption.
Passenger transportation liability is governed separately under the American Airlines Contract of Carriage and applicable international conventions.
These Terms and Conditions are governed by the laws of the United States and applicable federal and state aviation regulations. Any disputes arising from use of the Services shall be resolved in accordance with governing transportation laws and jurisdictional requirements.
For questions regarding these Terms and Conditions or assistance with reservations, please contact American Airlines Customer Service:
American Airlines, Inc.
1 Skyview Drive
Fort Worth, TX 76155
USA
Phone: +1 (800) 433-7300
Email: privacy@americanairlines-en.com